General Data Privacy Statement pursuant to Articles 13, 14 and 21 of the GDPR (General Data Protection Regulation)
troniTAG GmbH assumes responsibility for data collection and processing.
We collect only data that is required for concluding the contract.
Giving certain data is voluntary. There are no negative consequences for not providing this data. However, failure to provide this data may cause delays in communication or make communication more difficult.
Data processing for the fulfilment of contracts
We process collected data in accordance with Article 6 para. 1 sub-para (b) of the GDPR, for the purpose of contract fulfilment. This also includes instances associated customer support.
If necessary, personal data can be passed on within the group Heinz Renzel Holding GmbH, which troniTAG GmbH belongs to, and to the companies that are involved in carrying out this contract, e.g. banks connected to payment processing, suppliers, delivery services.
The data required for contract fulfilment will be stored as business partner master data by us, and it can be deleted at any time by request. The data will not be deleted if, after termination of the contract, there are still bills receivable or other claims to be recovered. If there are any statutory retention periods, the respective data will be archived until expiry of these periods.
Data processing for the protection of legitimate interests
In individual cases, we may process your personal data for the purpose of carrying out an audit or compliance measures. In this context, your personal data will therefore be partly processed for optimisation of our internal business processes. It can happen that an external third party may access to your personal data for this purpose.
This data processing activity is carried out on the basis of Article 6 para. 1, sub-para (f) of the GDPR and with respect to our interest to comprehensively ensure legality of data processing and/or processes carried out within the troniTAG GmbH.
Data processing on the basis of given consent
If you have given separate consent that we may inform you about products and services of the group Heinz Renzel Holding GmbH by phone or by e-mail, your data will be processed in terms of Article 6, para. 1 sub-para (a) of the GDPR. You can revoke your consent at any time and without any effect on the legality of data processing carried out hitherto. When you withdraw your consent, we will stop processing the respective data.
Data processing for direct marketing
We may use your personal data for direct marketing purposes, in particular, for sending our advertising by e-mail and sometimes by post. In this case, the legal basis for the data processing is Article 6 para. 1 sub-para (f) of the GDPR and our legitimate interest in informing you about our new products and services. However, each customer has the right to object against such data processing; in this case, the data will no longer be processed for direct marketing purposes. If data is stored exclusively for direct marketing, it will be deleted as soon as the customer’s objection is submitted.
We will forward your data only to third parties (e.g. banks to process payments, to lawyers to enforce outstanding receivables, selected print service providers, or courier service providers to deliver your ordered goods), as long as the data transmission is legally authorised in terms of the data protection legislation (for example, pursuant to the aforementioned laws).
Moreover, we may transfer your data to external service providers (e.g. IT service providers, companies who destroy or archive data, or print service providers) who use and process data upon our job orders in strict accordance with our instructions.
When transferring your data to our foreign service providers within the scope of job orders given to them, we always have a guarantee of legitimacy of such data transfer – in the form of appropriate contracts on commissioned data processing resolved with such service providers and, where necessary, EU-standard contracts with them in accordance with Article 46, para.2, sub-para (c) of the GDPR.
We will neither sell your personal data to third parties nor market it in any other way.
Dealing with data not directly collected from the data subject
In addition to the aforementioned kinds of data processing, we also process contact information that we receive on the data subject indirectly and, if necessary, add it to already existing and stored data records.
This include the following: troniTAG GmbH sometimes purchases data sets from various providers, stores them in its own systems and then uses them for a promotional approach, as far as is legally permitted. Such data only includes the addresses of companies with no relation to natural persons.
Additionally, it can happen that a customer who places an order with us states your address data, to allow goods to be delivered to your address, or other personal data needs to be processed in the course of fulfilling a print job order. We process this data with the purpose of order fulfilment. We may also state your data in order to send you an invoice.
Contact data of the Data Protection Officer
VKF Renzel GmbH
Im Geer 15, 46419 Isselburg
Phone: +49 (0) 2874 910 523
At https://www.tronitag.com/en/privacy-policy/ you can see our data privacy statement as a supplement to the present general data protection notes, as well as special notes regarding data protection in our online shop.
Note on the data subject’s right to objection in terms of Article 21 of the GDPR
If the data is collected on the basis of Article 6, para. 1, sub-para. (f) (data processing in order to safeguard legitimate interests), you have, at any time, the right to object to such data processing due to reasons resulting from your specific situation. At that point, we will no longer process your personal data unless there are urgent reasons for the data processing that prevail over your interests, rights and freedoms, or the data it processed to assert, exercise or defend legal claims. Please submit your objection to email@example.com
Reference to the data subject’s right to object against direct marketing
We may use your personal data for direct marketing purposes. However, you can object against such data processing; in this case, the data will no longer be processed for direct marketing purposes. Please submit your objection to firstname.lastname@example.org
Data subject’s rights
The data subject has the right to obtain information from the responsible party about their processed personal data and the right to correct false data or to delete it due to the reasons described in Article 17 of the GDPR, for example, if the data is no longer needed for the initial purpose of their processing. The data subject is also entitled to restrict data processing due to the reasons described in Article 18. Moreover, the data subject has the right to data portability in the cases described in Article 20 of the GDPR. If the data collected on the basis of Article 6, para. 1, sub-para. (e) (data processing to fulfil administrative tasks of authorities and/or to safeguard public interest) or sub-para (f) (data processing in order to safeguard legitimate interests), the data subject has the right to object to the data processing at any time due to the reasons resulting from the data subject’s special situation. At that point, we will no longer process your personal data unless there are urgent reasons for the data processing that prevail over your interests, rights and freedoms, or the data is processed to assert, exercise or defend legal claims.
The right to appeal to a supervisory authority
Each data subject has the right to file a complaint to a supervisory authority, if his/her personal data processing is contrary to the data-protection legal regulations, in his/her opinion. The right to appeal may, in particular, be enforced at a supervisory authority in the member state where the data subject lives or where the alleged infringement occurs.